Ninja Nouse's Shard Awakening Set outfit box isn't opening

I bought the outfit box for 800 pearls and it’s not opening, I tried restarting the game and opening on other characters but nothing works. So now the box is just in my pearl inventory. Is it possible to refund and get those 800 pearls back?

Senior Game Master

OgreFest do not have a refund policy in effect.

However, you should make a bug report in the appropriate category detailed as possible, what box you purchased exactly, its ID, etc., so it can be fixed. After that has happened, you can just right-click the formerly unopenable box and you will get the items therein.

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